How do I choose the right size?
A: Please refer to our size guide. Each product page will provide specific size information and measurement methods. Make sure to measure your dog before ordering to ensure the right fit.
What materials are your products made of?
A: Our dog clothing and accessories are made of a variety of materials, including but not limited to cotton, polyester and nylon. The specific material information of each product is detailed in the product description.
How long does it take to process an order?
A: Orders are generally processed within 3 business days after receipt. Processing time does not include shipping time.
Do you ship internationally?
A: Yes, we do. Shipping costs and times vary depending on the destination. Please refer to our shipping policy for specific details.
Can I return or exchange if the size is not right?
A: If the item you received is not the right size, we offer a return or exchange service. Please contact us within 30 days of receipt and make sure the item is unused and packaged in good condition.
How do I track my order?
A: Once your order is shipped, you will receive a shipping notification via email with tracking information. You can use this information to track the shipping status of your order.
What payment methods do you accept?
A: We accept a variety of payment methods, including credit cards, debit cards and PayPal.
How can I ensure the quality of the product?
A: We are committed to providing high-quality products. All goods undergo strict quality inspection before shipment to ensure that there are no defects.